Privacy Policy2017-01-04T15:32:41+00:00

Privacy Policy

It is critical for us to be as diligent as possible to protect your valuable personal information. This is the reason why WES Concierge has adopted strict policies regarding your privacy. This privacy Policy lets you know how your information is processed and is intended to assist you in making informed decisions when using our website.

Consent
By visiting our website and/or registering as one of our members, you consent to us collecting, storing, using and transferring your personal information in accordance with this privacy promise.

Personal information
WES Concierge collects personal information from you such as your name, your email address, phone number and more… Your personal information is used to identify you individually, but we also collect non-identifiable information from you, such as your browser type, the URL of the previous website you visited, your operating system, IP Address, interactions with our site…

Selling your information
WES Concierge will not sell your information to any other organizations. We do work with strategic partners that may have information to provide you about related products and services that you have shown an interest. Your name will always remain in our database and will not be transferred or traded with another organization. You will always have the ability to opt out of further communications.

Data Collection on Website Navigation
WES Concierge collects data each time a user visit and interact with our website. This information is anonymous and provides us with information such as the number, frequency and duration of visits to each web page. This data is useful in ways to improve the content and navigational tools of our website and more. For more details, please read our Cookie Policy.

Registration
You do not have to register to navigate some areas of our website but if you become a member you will be given access to additional content and services. We ask that you please make sure your details are correct and up to date so that we can provide you with information efficiently.

How we protect your information
All information you provide to us is stored on our secure servers or servers hosted by third party service providers. Any payment transactions will be encrypted using SSL/TLS technology. Where we have given you or where you have chosen a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential.
Once we have received your information, appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, you acknowledge that we cannot guarantee the security of data you send over the internet and that you send your information at your own risk. Your information will only be held for a reasonable period or as long as the law requires or permits.

Disclosure of your information
We may disclose your personal information to any member of our company. We may also disclose your personal information to our affiliates, suppliers, delivery companies with whom we have contracted to provide services to you and other third parties to whom disclosure is necessary to enable us to process your orders and provide you with any service to which you have subscribed on our website. We may also disclose your personal information where required to do so by law or court order. WES Concierge might also disclose your personal information to any person to whom disclosure is necessary to enable us to enforce our rights under this privacy promise or under any of our applicable Terms and Conditions.

Links to third-party sites
The WES Concierge website may contain links to third party websites or resources. These linked sites are not under the control of WES Concierge and WES Concierge is not responsible for the contents of any linked website or any link contained in a linked website. WES Concierge is providing these links only as a convenience, and the inclusion of a link does not imply a referral to or an endorsement of the linked site by WES Concierge.

WES Concierge makes no representations or warranties whatsoever about any third party goods, services or products or any third party website, which you may access through this website. When you access a non-WES Concierge website, you understand and acknowledge that it is independent from WES Concierge and WES Concierge has no control over or responsibility for content on or the availability of that website. You further acknowledge and agree that WES Concierge should not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods, services or products available on or through any such non-WES Concierge website or resource.

Accessing your information
You may at any time request access to your personal data by contacting WES Concierge using the form on our contact page. We reserve the right to ask you for proof of your identity.

Call Monitoring and Recording
To ensure that you are provided with a first class service, telephone calls may be monitored or recorded for quality control and training purposes.

Changes to this policy
Any changes we may make to this policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

Contacting us
If you wish to know what information we hold about you or if you have any queries about this privacy policy, our website practices or your personal dealing with our website, you can contact us at corporate@w-wes.com or by phone at +001 (954) 332 6088 (USA) | +00 (33) 1 49 35 64 00 (Europe).